Get support
For server help, account transfers and moderation appeals.
While you are playing
Use /helpop <message> to reach online staff. Tell them what happened, your player name and roughly when it happened.
Outside the game
Contact us on the CraftCorps Discord or at [email protected]. Use a private support conversation for account issues or appeals.
Transferring an old account
Sign in to your CraftCorps account and open “Website profile”. Use the old profile’s password or its connected Discord account to prove ownership. If neither works, staff must review the transfer. Your history stays unclaimed and safe while they do.
What to send and what not to
Send your old public username, a description of the issue, a timestamp and a screenshot with private details hidden. Never send passwords, recovery codes, authentication links or session cookies. Names or matching email addresses alone do not prove account ownership.