Let’s get you back in.
For server help, account transfers and moderation appeals.
While you are playing
Use /helpop <message> to ask online staff. Include what happened, your player name and roughly when it happened.
Outside the game
Contact us through the CraftCorps Discord or email [email protected]. For a private account issue or appeal, use a private support conversation instead of public chat.
Transferring an old account
Sign in to your CraftCorps account and open “Website profile”. Try the old profile’s password or its connected Discord account. If neither can prove ownership, staff must review the transfer; your history stays unclaimed and safe in the meantime.
What to send — and what not to
Send your old public username, the issue, a timestamp and a screenshot with private details hidden. Never send passwords, recovery codes, authentication links or session cookies. Names or matching email addresses alone do not prove account ownership.